Frequently Asked Questions (FAQ)
Welcome to our FAQ page! Here you’ll find answers to some of the most commonly asked questions about our products, orders, shipping, and more. If you don’t see the information you’re looking for, feel free to reach out to us directly — we’re here to help!
1. What types of handbags do you offer?
At Boggabg, we offer a wide range of handbags, including everyday totes, stylish crossbody bags, elegant clutches, versatile shoulder bags, and more. Each bag is designed with both style and practicality in mind to meet the needs of modern women.
2. How can I place an order?
Placing an order is simple! Just browse through our collection, select the handbag you love, choose your preferred size and color, and click “Add to Cart.” When you’re ready, proceed to checkout and follow the prompts to complete your purchase.
3. Do you offer free shipping?
We offer free standard shipping on all orders within the United States. Expedited shipping options are also available at checkout for an additional fee.
4. How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Once shipped, delivery times vary depending on your location:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
You’ll receive a tracking number once your order is shipped so you can follow its progress.
5. Can I change or cancel my order after it’s placed?
We aim to process and ship orders as quickly as possible. If you need to make a change or cancel your order, please contact us immediately at info@boggabg.com. If your order hasn’t shipped yet, we’ll be happy to accommodate your request.
6. How do I know which size handbag to choose?
We provide detailed product descriptions and size guides on each handbag page. If you’re still unsure, our customer support team is available to assist you in finding the perfect fit for your needs.
7. What is your return policy?
We offer a 30-day return policy on all purchases. If you’re not satisfied with your handbag, you can return it for a full refund or exchange, as long as it’s in its original, unused condition. For more information, please visit our Return & Exchange page.
8. How do I care for my handbag?
To keep your handbag looking its best, we recommend cleaning it gently with a soft cloth and storing it in a dust bag when not in use. For specific care instructions, please refer to the care tag inside your bag.
9. Do you offer gift cards?
Yes, we offer gift cards in various denominations, perfect for gifting. Visit our Gift Cards page to purchase one today!
10. How can I contact customer support?
If you have any questions or need assistance, feel free to contact us via:
- Email: info@boggabg.com
- Phone: +1 1619-684-2079
- Live Chat: Available on our website during business hours (Monday to Friday, 9 AM – 5 PM CST)